Building relationships; building confidence; building trust -- these are the building blocks of DF Young. With its century of experience, DF Young serves as the strongest link in the supply chain that facilitates global commerce.

In today's competitive marketplace, retail and wholesale businesses that purchase logistics services are frequently demanding more complex mixes of offerings. DF Young provides a full array of front and back end services specifically designed to support these businesses that include multi-national manufacturing firms, international distributors, retailers and wholesalers, as well as small and medium-sized firms just entering the global arena.

Working with a host of multi-national corporations, DF Young has earned a reputation for its skilled handling of commercial logistics requirements, from specific needs to full supply chain management. More and more companies are learning the value of DF Young's custom designed solutions for logistics needs. Some of the services offered include:

Front End Services:

• Import/Export Flow and Distribution
  - Freight Forwarding/Carrier Management
  - Customs Brokerage
  - Consolidation/De-Consolidation
  - Foreign Trade Zone
  
• High Tech Order Configuration
  - Hardware Setup/Software Installation
  
• Quality Assurance Program

Back End Services:

• Vendor Direct Inventory
  
• Reverse Logistics
  - Close Outs
  - Stock Repositionings
  - Warranty/Returns
  
• Continuous Replenishment
  
• Store Setup and Fixtures
  - Merchandise Changeovers
  - Store Construction Material Coordination

Supply Chain Services:

• Sole-Source Provider of Logistics
  - Multi-modal--Multi-national
  
• Just in time Pick/Deliver capabilities
  
• Real time shipment tracking
  
• Simplified and competitive pricing
  - Cost per piece or case basis
  - Long term service contracts
  
• Logistics Consultation Services
  
• High Performance Management Teams
  
• Global, High-Speed Telecommunications
  
• Full Menu of Logistics Services
  - Transportation (Air, Land, Sea, Bulk, Rail)
  - Warehousing & Distribution
  - Import/Export Management (Customs, AES, ACS)
  
• Total Quality Assurance Programs

DF Young is a key source of logistics services for businesses engaged in global commerce. We provide proven logistics services that will enhance your business, regardless of its size or scope. Our people are skilled, talented and committed to the success of our business partners. Once a strategy has been developed for your business, DF Young implements every aspect to achieve desired results.

For many of our customers, integrated information systems offerings are a key driver for growth. Our MIS project teams rapidly produce standard message sets, tender website visibility of selected event milestones with online capacity to format and download for expanded evaluation.

Plus, every DF Young employee works on an action team to identify customer service problems, propose and implement solutions, and measure results. We have adopted several methods of measuring the quality of our service based on a customer's requirements, not ours. They include:

Measurements:

• On time performance
• Data integrity
• National Customs Rejects
• Billing Errors and Omissions

• Origin carrier
• Material status
• Customs release
• Cycle time
• Proof of delivery
• Vendor quality
• Exceptions

With the success of our supply chain management, more and more DF Young clients are choosing to be advised on an exception basis only. Once we demonstrate how seamless their operations can be, they can trust the implementation exclusively to us.

Building relationships; building confidence; building trust--these are the building blocks of DF Young.

For more information, contact: dave.smith@dfyoung.com.